7 Exclusive Services

Available ONLY our owned property



24-hour vacancy guarantee 



New Properties (Within 5yrs)



Quarantine Document Support



Unlimited High-speed Wi-Fi



Flexible Cancellation Policy



No extra charges for delays



Free Amazon Fire TV

Premium Support


Full Support for Visitors to Japan

Transportation arrangement / room preparation

We guarantee providing you a safe, secure, and hospitable room to make your 14-day quarantine comfortable


To make your 14 days even more comfortable.

Unlimited viewing of videos & Amazon Fire TV Stick gift!

Click here for details

※Applicable for guests staying more than 11 nights

and who have answered a questionnaire.


Latest Information

Check the following website before departing your country.

As a measure to prevent the spread of mutant viruses, visitors from some countries are required to be quarantined in a government-designated quarantine facility for three days after arrival. Click the following link for details.

More properties available!!

"Assist 14" has been developing accommodation facilities mainly in Tokyo, but we can now arrange transportations and rooms in Osaka and Nagoya. Please contact us for more information.

Quarantine in Mt. Fuji.

Feel like a resort even in isolation! Have you ever thought of spending your 14 days in Fuji-Yoshida, right in the base of Mt. FujiThe property comes with a free parking lot, why don't you consider renting a car and enjoy our great Mt. Fuji? Click here for details .

How long do you have to wait at the airport?

We have made a report of the required time for the PCR Testing at the airport. Please take a look as a guide after arriving in Japan. Click the button below for details!

Can be booked for less than 14 days. 

Please contact us for cases less than 14 days. Japanese Government requires some visitors to stay at a designated hotel for the first three days of the quarantine period. We are ready to support such guests. Please feel free to contact us if you want a room for 3 days or 7 days.

Service Start Guide

Complete support from return home preparation, transfer service after arrival at Japanese airport, check-in/check-out to room


Book a room on this website.

Please use the inquiry form to send us the date and time of use, the number of people, and the desired area of stay. 



Arrival at the airport

After arrival at the airport, take a PCR test and go to the waiting place. We also support filling out quarantine documents.


Pick up with a private limo.

When you get the result of the PCR test, head to the private limo platform. We will pick you up in a completely private car.



Self-check-in to the room without getting in touch with anyone. You can have a great time without any inconvenience because we have all the daily necessities.

7 Exclusive Services


Available from us ONLY

​Flexible cancellation policy

​ Under this unstable situation, you may be forced to make unpredictable rescheduling. We can help you with flight cancellations and delays.

Considering the circumstances of everyone returning to Japan, you can cancel free of charge for any reason up to two days before the check-in date.

  We can do this because it is our own property. You will not find this service elsewhere.



Available from us ONLY

24hours vacancy commitment

 The safety of our guests is our priority. We will keep the room vacant from 24 hours before your check-in time to reduce the risk of infection as much as possible, which meets the waiting time standards recommended by the US CDC.

 Again, you will never find such commitment elsewhere.


Available from us ONLY

All accommodations were constructed within 5 years

​ All our properties were built within 5 years. We have designed the interior with simplicity and cleanliness to ensure your comfortable two-week isolation period.

 All the rooms are equipped with cooking utensils and home appliances. If you need anything else, feel free to contact us.


Available from us ONLY

No additional charges for the ride

 No additional charges to change the pick-up time in any circumstances. We will support you without additional charges until you get on the private limo. 

 Since we place great importance on reducing the risk of infection for our guests, we will always arrange one private limo for each group, whether it is a single person or a family.

 You do not have to make the troublesome transportation arrangements by yourself after arriving in Japan.


Support for filling out quarantine documents

You will be given a set of quarantine documents on your way to Japan, and you will need to complete the documents before you arrive at the airport. If you have difficulties with filling out the document, feel free to ask us. We are always here to help.

  Our support begins before you leave your country. We provide supports on LINE, it has been well received by customers who use it.



Free unlimited high-speed Wi-fi available

 All properties are equipped with high-speed Wi-Fi. You can use it without worrying about data limits. Remote work and online classes during the quarantine period can be done without stress.


Free Amazon Fire TV Stick for you

 To make your quarantine period as comfortable as possible, we will give away an Amazon Fire TV Stick to all guests staying 11 nights or more! You can use various streaming services such as Amazon Prime Video and Netflix.

 Please take it with you once the quarantine is over.


※"Flexible Cancellation Policy", "24 Hours Vacancy Commitment", "All accommodations were constructed within 5 years", "Free unlimited high-speed Wi-fi", " Amazon Fire TV Stick give away" applies only to our owned properties.

* All the rooms introduced have been approved and notified based on the Ryokan Business Law or the Housing Accommodation Business Law.


It is an approximate price including 14 nights and 15 days, utilities, and transfer service included.
​You can also use it without our pick-up service.

Please do not hesitate to contact us regarding options and arrangements.

One night, per room

6,000 to 10,000 yen

Studio up to 2 guests

It is a one-room room of about 25㎡.

Please contact us as it may vary depending on the location, size and grade.

One night, per room

11,000 to 12,000 JPY

1LDK / 1K Up to 4 guests

1LDK / 1K room up to 35㎡. Please contact us as it may vary depending on the location and grade.

One night, per room

13,000 to 14,000 JPY

Family suite up to 6 guests

Family-friendly rooms up to 50 m². Of course, we also accept small groups. Please contact us as it may vary depending on the location and grade.

Room Facilities

We fully understand that you what you demand during the 14-day quarantine period.


Choose your favorite room at your favorite location

We will propose the optimum location from our property in Tokyo, Osaka, Nagoya area according to the needs of our customers.


We guarantee your comfortalbe stay

Fully equipped with tableware and cooking utensils. You can start a calm life right away. Unlimited high-speed Wi-Fi , bath / toilet, kitchen, cooking utensils, rice cooker, refrigerator, TV, washing machine, iron, hair dryer, all rooms (own property only, please check affiliated properties).


Complete amenities provided

Bath towels, face towels, shampoo, conditioner, body soap, dishwashing detergent, laundry detergent, toilet paper, tissue, toilet paper, etc. are all complimentary.

Get Quotes / Contact Us

  • We have a lot of inquiries right now, and we may have to wait for inquiries by phone. The inquiry form on the right or chat is quick and reliable.

  • Business hours (Japan time)

Inquiry form: 24 hours a day

Chat: 9: 00-21: 00

Call: 10: 00-17: 00

  • We also have an official LINE account.

3-5-2 Nishiogiminami, Suginami-ku, Tokyo
Iraka Co., Ltd.
Assist14 Division

+81 50 3136 7220

Please see here for accommodation terms


Inquiries on LINE

Please register as a friend.